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Still need help? Reach out to sales@themediterraneandish.com. Our typical response time is within 1 business day.
Shipping & Returns
Yes, we offer free shipping on all orders over $55.00 after discounts are applied.
Unfortunately, we’re not able to offer international shipping at this time. We hope to expand in the future, and truly appreciate your interest and support in the meantime!
Yes, we ship to Alaska and Hawaii via USPS. The standard ground shipping rate for orders under $55.00 is $11.00. We offer free shipping on orders $55.00+ after discounts are applied.
Sometimes carriers may mark a package as delivered before it actually arrives. We recommend allowing up to 3 business days for your package to arrive. If you still haven’t received it after 3 business days, please reach out to us and we’ll be happy to help.
Because our products are food items, all sales are final and we’re unable to accept returns. If there’s an issue with your order, though, we’re always happy to help!
We’re sorry your order didn’t arrive as expected! Please contact us at sales@themediterraneandish.com with your order number and photos of the damaged item so our Customer Service team can help make it right.
Please contact us at sales@themediterraneandish.com with your order number and a photo of the item you received. Our Customer Service team will be happy to help make it right.
If you purchased our products through Amazon, any order issues—including refunds, returns, damaged or missing items, shipping problems, or cancellations—must be handled directly through Amazon’s customer service and return system.
Promotions
Yes, first-time buyers receive 10% off when signing up for our email list. Once you're on the list, a 10% off discount code will be sent to your email.
Visit our Special Offers page to see all of our current promotions and ways to save.
Yes, loyalty coupons can be combined with an active promotion. Simply apply the code(s) at checkout.
Gift cards are not eligible for discounts or promotional offers and do not count toward purchase requirements for free gift offers.
Subscriptions
Subscribe & Save makes it easy to keep your favorites stocked while enjoying extra perks along the way. As a subscriber, you’ll:
- Save 10% on every subscription order
- Unlock a FREE pour spout on your 2nd qualifying order
- Earn FREE gifts like spices, olive oil, and a tote as you reach future Subscription Punch Card milestones
- Earn loyalty points that can be redeemed for discounts
- Skip, pause, or cancel anytime
On any subscription-eligible product, select Subscribe & Save, choose how often you’d like to receive it, and add the product to your cart. Your subscription will begin when you complete your purchase.
You can easily manage your subscription through the Manage Subscriptions section of your account. From there, you can change your next order date, skip a shipment, adjust your delivery frequency, add products, swap products, or cancel a subscription.
You’ll be charged when each recurring subscription order is processed. We’ll send you an email reminder 3 days before your order is scheduled to process, giving you time to make any changes.
Yes, we’ll send you an email reminder 3 days before your next subscription order is scheduled to process. You can use this time to review your order and make any changes through Manage Subscriptions in your account.
Any changes to your upcoming subscription—including skipping, rescheduling, or canceling—must be made before your order is processed. We’ll send you an email reminder 3 days before your scheduled order so you have time to make any changes. We do not accept returns.
You can cancel your subscription anytime through Manage Subscriptions in your account, or contact us at sales@themediterraneandish.com for assistance.
We’ll send you an email reminder 3 days before each recurring order is scheduled to process. Any changes or cancellations must be made before the order is processed.
If your order has already processed or shipped, please contact us at sales@themediterraneandish.com. We do not accept returns.
Yes, you can add a one-time product to your upcoming subscription shipment without subscribing to it. Simply visit Manage Subscriptions in your account and add the product to your next order.
Yes, The Dish Insider reward coupons can be applied to subscription orders.
Every qualifying subscription shipment earns you progress toward your next milestone reward. Once you reach a milestone, a free gift will automatically be added to your next subscription shipment. You can view your progress anytime under Manage Subscriptions in your account.
A qualifying order is a completed subscription shipment totaling $55 or more. One-time purchases do not count toward your Subscription Punch Card.
Only completed subscription shipments of $55 or more qualify for a punch. One-time purchases do not count, and shipments that include a milestone gift do not earn an additional punch. Your progress will automatically resume with your next qualifying subscription shipment.
There’s nothing you need to do! Once you reach a milestone, your free gift will automatically be added to your next subscription shipment.
Nothing! Skipping a shipment does not reset your progress. You’ll pick up right where you left off with your next qualifying subscription shipment.
The Dish Insider Rewards
It’s a free rewards program that allows you to earn points from your purchases, recipe rating, and more. You can redeem your points for discounts. To sign up, visit our Rewards Page and create an account.
There are many ways to earn points! Points for every purchase 1pt =$1, Create an account (+50), Follow on Instragram (+25) are some examples. Visit our Rewards Page to see all the ways you can earn points.
No, we cannot retroactively add points.
You must have a loyalty account and use your account email to rate a recipe. We cannot retroactively add points.
If you purchased one of The Mediterranean Dish cookbooks, you must have a loyalty account to earn points. Upload your receipt to your account portal, a confirmation email will be sent to you within 2 business days when points are rewarded.
If you enter a birthday that's within the next 30 days, your reward will be delayed until 30 days from the date of entry.
Please allow 2 business days for points to be updated to your account. If you believe something still needs to be corrected, please email our customer service team at sales@themediterraneandish.com.
To view your current point balance, please log in to your Dish Insider account. Your existing points will be displayed on the page. If you believe there are any issues with your points, please allow 2 business days for them to update.
You can redeem your points by logging into your Dish Insider account. Once logged in, click Redeem on your points eligible for redemption. A unique discount code will be generated. Copy and paste your discount code into the promo code box at checkout. The discount code will also be emailed to you if you'd prefer to use it at a later date. Please check your spam folder if you do not see it within a few minutes.
Yes, unused points will expire after 12 months.
Yes, your loyalty rewards can be combined with most promotional discount codes, so you can enjoy your rewards while taking advantage of other eligible offers. Please note that some exclusions may apply.
Our tiers are based on dollars spent within a rolling year.
- Taste Tester: $0-$124
- Flavor Pro: $125-$249
- Chefy Chef: $250+
A rolling year is based on when you sign up for The Dish Insider or advance to the next level. For example, once you achieve the dollar threshold of the next tier, your year will restart.
Shop Pay Installments
Shop Pay Installment gives you the option to pay for your order over time. This is available for orders between $50 and $17,500. Depending on your purchase amount, there are two ways that you can pay for your order in installments.
- For orders between $50 to $999.99, you can split your purchase into four bi-weekly, interest-free installment payments. There are no additional charges, interest rates, or late fees for this option, and your credit score isn't affected.
- For orders between $150 to $17,500, you can split your purchase into monthly installment payments. While there are no late fees for monthly installment payments, your order is subject to interest fees. Your credit score isn't affected when you apply, but it can change if you don't make your payments on time.
To pay for an order using Shop Pay Installments, the following eligibility criteria apply:
- You need to have a United States billing address, and be signed up for Shop Pay.
- Your order needs to be between $50 USD and $17,500, including discount, shipping and taxes.
- For orders split into four bi-weekly payments, you need to pay with a supported credit card or debit card.
- For orders paid for in monthly installment payments, you can only pay with a supported debit card.
Limitations
The following limitations apply to Shop Pay Installments. If any of the below limitations apply to your order, then you can't use Shop Pay Installments to pay for that order:
- You can't pay for an order if the order includes gift card or subscription
- You can't pay for a Shop Pay Installments order using Capital One card, prepaid debit cards, or prepaid credit cards.
Shop Pay Installments is powered by Affirm, who reviews your application at checkout.
You can change your automatic payment method on a Shop Pay Installments order while it's in repayment. However, you can't use Capital One cards or prepaid debit cards as a payment method. If you've opted into monthly payments, then you can only pay with a debit card.
Going forward, the new payment method will be used for payments on this order. If you want to update your payment method or multiple Shop Pay Installments orders, then you need to change your automatic payment method for each order.
Change your automatic payment method in the Shop app
- From the Home tab in the Shop app, tap the order that you want to change the payment method for.
- Tap View Installments, and then tap Manage.
- Select the new payment method that you want to use. If you need to add a new payment method, then tap Add card, and complete the required fields.
Change your automatic payment method on a web browser
- Sign into your Shop Pay account.
- In the overflow menu in the top right corner, click Orders.
- Select the order that you want to update your payment method for.
- In the Automatic payments section, click Edit.
- Select a payment method from the drop-down menu, or use a different card.
- Click Update.
- Click Continue.
Please visit the Installments Help Center.
Please visit Paying in installments with Shop Pay.